Window & Door FAQs Green Building Store

Window & Door FAQs

New design for PERFORMANCE triple glazed timber window range with new Accoya drip railGeneral

Which window range is the most suitable for my project?

Please ring us on 01484 463336 for advice on the best range for your project. See our summary and overview of the ranges.

How do I get a quote for windows and doors?

Please complete our online quote form or call the office on 01484 463336.

Does Green Building Store have an installation team?

Yes, we do! Our fitting service operates throughout the UK.

Does Green Building Store have a showroom where I can see the windows and doors?

Yes, we have a showroom in Huddersfield and a permanent exhibition at National Self Build & Renovation Centre, Swindon

Is Green Building Store exhibiting near me?

We do exhibit at a number of events throughout the year covering a wide geographical area, making it easier for customers to see our high performance triple glazed timber windows first hand.

Are Green Building Store’s windows inward or outward opening?

Our PERFORMANCE and ULTRA ranges can be inward or outward opening. PROGRESSION windows are inward opening only.

Does Green Building Store offer double and triple glazing?

Green Building Store’s windows and doors are triple glazed as standard.

What materials are Green Building Store windows made from?

Green Building Store windows & doors are all made from timber. Our PERFORMANCE and ULTRA ranges are made from FSC® Redwood or Oak and SLIDING SASH range from FSC® Redwood. Modern timber finishes are now so durable that, for most applications, we recommend them over aluminium cladding or UPVC

What other services do Green Building Store offer?

In addition to our triple glazed timber windows and doors, Green Building Store offers a wide range of products and services,  including advanced MVHR heat recovery ventilation, specialist airtightness & insulation products, water saving WCs & urinals, and consultancy and building services.

What is the guarantee on Green Building Store windows and doors?

We offer 10 years warranties our PERFORMANCE, ULTRA and SLIDING SASH timber window and door ranges  on frames, hardware and glazing, paint* [*See terms & conditions].

How long has Green Building Store been in business?

Green Building Store was set up in 1995, under the name Environmental Construction Products, and so has been in business for 20+ years.

My project is close to the sea, is this a problem?

Green Building Store can provide marine grade hardware but have different warranties for extreme coastal locations, please speak to one of the team for more information.

Specification

What colour can I have my windows?

Green Building Store’s windows and doors are available in the RAL classic range and we also have a selection of natural wood stains to choose from.

Can I have a different colour inside to outside?

Yes, please specify this when requesting a quote.

Are Green Building Store windows and doors Part Q compliant?

Green Building Store windows and doors can be made Part Q compliant, please specify this when requesting a quote and our estimators can use your elevations and floor plans to ensure we comply with Part Q.

Are Green Building Store windows and doors Secured By Design compliant?

Green Building Store windows have an option to be SBD compliant, please specify this when requesting a quote.

Does Green Building Store offer sliding doors?

Yes, our Lift & Slide Doors have Class 4 airtightness with optional SBD/ Part Q security.

Does Green Building Store offer bi-folding doors?

Yes, our Bi-fold Doors are inward or outward opening with optional SBD/ Part Q security.

Technical

Window THERM imageWill Green Building Store  offer technical support for my project?

Yes, Green Building Store offers free support such as technical advice on detailing and installation PSI values to its window customers on request.

Where can I download window and door section drawings?

Each product page has a downloads sections, if you are unsure please call one of the team and we can send these via email.

What is a U value?

U-Values measure how well heat is transferred by the entire window/ door – the frame, sash and glass – either into or out of the building.  The lower the U-Value number, the better the window or door will keep heat inside a building on a cold day.

Does Green Building Store have PHPP-ready data available?

Yes, we supply PHPP data on our windows and doors for those needing the information for Passivhaus projects.

Aftersales and Installation

Does Green Building Store have an aftersales team?

Yes, we have a dedicated Aftersales team with office and on the road staff. Please call our Aftersales Manager Emma Platt on 01484 463336 or email emma.platt@greenbuildingstore.co.uk

Does Green Building Store supply fitting instructions?

Yes, these are sent out with each order.

Does Green Building Store supply adjustment instructions?

Yes, please contact the team.

Does Green Building Store supply maintenance instructions?

Yes, please see our Installation & aftercare page.

Do your locks satisfy insurance company requirements?

Yes, we use 3 star Brisant ULTION cylinders and our hardware is all multi point locking.

 

Affiliations & Accreditations