Meet the windows team

Personal customer service… from initial enquiry to aftersales support

At Green Building Store we pride ourselves on our personal, friendly and non-pushy customer service. Meet the Windows team below who are happy to help with your enquiries and quotation requests.

Green Building Store Windows Department 2018

Ask Paul

  • Advice on the most suitable range for your project
  • To organise a quotation
  • To set up a showroom visit

Please contact: Paul Cowley:

Email: [email protected]

Tel: 01484 463336

Paul will personally support you throughout the quote process from your initial enquiry to placing an order.

Paul Cowley, Senior Estimator

Meet up with Mike

Mike Shufflebotham is our National Sales Manager and is usually the person you would meet at the Green Building Store stand at any of our  UK-wide exhibitions. Mike has a comprehensive knowledge of our product ranges and can advise you on the most suitable product for your project. Mike prides himself on offering ‘Expert advice not sales pressure’.  Mike gets around the UK a lot and if he is in your area can usually pop by to show you a window sample, discuss your project or even offer a Passivhaus CPD!

Please contact: Mike Shufflebotham

Email: [email protected]

Tel: 01484 461705

Mobile: 07960 515689

Quotation team

Luke Symms Green Building Store

Luke Symms, Estimator

Email: [email protected]

Paul Cowley, Sales & Customer Support, Green Building Store

Paul Cowley, Estimator

Email: [email protected]

Placing your order

Luke Gilman: Department Manager, Windows Department, Green Building Store

Luke Gilman: Department Manager

Email: [email protected]

Emma Platt, Deputy Manager, Windows Department, Green Building Store

Emma Platt, Deputy Manager

Email: [email protected]



After Sales

Jason Carter, Green Building Store

Jason Carter, Surveying

Email: [email protected]

Emma McCauliffe: Estimating & Administration, Windows Department

Emma McCauliffe: Administration, Invoicing & Deliveries

Email: [email protected]

Emma Platt, Deputy Manager, Windows Department, Green Building Store

Emma Platt, Aftersales Manager

Email: [email protected]

Technical support

Window THERM image

Paul Smith: ACIOB, Senior Construction Technician, Certified Passivhaus Consultant, Green Building Store

Paul Smith: ACIOB,  Certified Passivhaus Consultant

Email: [email protected]

Paul  provides the free technical support we offer as part of our service, including installation PSI values and technical advice on detailing and can advise on any Passivhaus-related questions about any of our ranges.

Operations & window fitting

Chris Ewart Sam King

Chris Ewart (Lead Fitter) and Sam King, Window fitting team

Nathan Addy Steven Morris

Nathan Addy and Steven Morris, Window fitting team

Nigel Walter

Nigel Walter, Operations Manager

Affiliations & Accreditations